CATI

Infield International operates a centralised call centre with over 50 seats based in Auckland New Zealand. Specialising in Market Research interviewing, we have a highly motivated and loyal team. We are IQS accredited and focussed on ensuring the highest standard of data collection. Quality control initiatives and team motivational talks are the main stay of our business. The combination of dedicated CATI software and live monitoring facilities gives supervisors and managers real time access to all data. Clients are welcome to come into our facility and listen to their project live. All interviews are recorded and clients are able to have access to recordings that are fully privacy compliant.

Business to Business interviewing specialising in calling surgeons, doctors, vets and top 500 CEO’s.

Residential interviewing from client lists and using RDD, randomly generated telephone numbers.

Rural sector specialists managing a panel of farmers on behalf of clients as well as calling rural customers of various organisations on a regular basis.